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The first rule when you have an auto accident is to remain calm. We can help you through every step of your claim and make the process as simple and easy as possible. Simply call us at 1-888-539-2102 or visit us at one of our offices to begin processing you claims. We understand that accidents inevitably happen and that’s why we’re here to help. Here you will find useful information you may need when you report claims for auto insurance.
What to do if you have an auto accident
1. Don’t leave from the scene of the accident
Call the police immediately to report any auto accident that resulted in injury or damage to the vehicle; even if the damage is minor, always call. Notify the police about any medical assistance that may be necessary or about any vehicles that don’t work. Anticipate other vehicles turning on their emergency lights. Do not accept liability or discuss the accident with anyone other than the police and your insurance company. Do not accept any monetary agreement at the time of the accident. Stay calm and cooperate with authorities and others.
2. Exchange information with the other driver.
Write down the other driver’s information including: full name, address, telephone number, email address, driver’s license number, license plate number and state. Write down the make, model, year of vehicle and a brief description of the vehicle. Write down the names and addresses of passengers, injured people or any other person who has property damage. If possible, obtain the names and contact information of at least two witnesses.
3. Make a diagram of the accident before leaving.
Record the date and road conditions (wet, dry, ice). Show the positions of all vehicles involved in the accident. Write down the details of the accident that you think are important. Having taken note of everything that happened, notify your insurance company immediately, keep copies of all documentation related to the accident.
When you are ready to call and make claims, make sure you have the following information on hand:
Date, time, and location of the accident. The current address where the vehicle is and if it is operable. Other driver information, including name, address, telephone number and number of driver’s license. Details on other vehicles involved, including make, model, license plate number and identification numbers of vehicles (vin). Insurance information of the other parties involved, including insurance company and policy numbers. Contact information of witnesses and authorities who arrived at the scene.